Marketplace FAQ
- What is the Marketplace feature used for?
The Marketplace allows individuals and businesses to buy and sell products or services through a secure and user-friendly platform managed by [Marketplace Name]. - Who can sell on the Marketplace?
Both individuals and registered businesses can sell on the platform. Sellers must create an account and may be required to complete verification depending on the product category. - How do I list a product or service for sale?
Log in to your seller dashboard, click on “List an Item,” and provide product details, images, pricing, and shipping options. Listings go live once reviewed (if applicable) or published directly. - How do I know if my product has been sold?
You will receive a notification via email and in your seller dashboard when an item is purchased. The order details and buyer information will be available for fulfillment. - How are payments processed?
Payments from buyers are securely processed through our payment gateway. Sellers receive payouts once the order is marked as delivered or completed, depending on the category. - What are the delivery options?
Delivery options include local pickup, home delivery, express shipping, or third-party logistics. Sellers can choose preferred delivery modes while listing products. - Can I track my order after purchase?
Yes. Once the seller ships your order, you’ll receive a tracking link via email. You can also monitor progress through the “My Orders” section of your account. - Are there fees for using the Marketplace?
Yes. A small commission or listing fee may apply for each sale. The exact fee depends on your seller plan and product category. Refer to the “Seller Fees” page for details. - Can I edit or remove a listing after it’s published?
Yes. Sellers can update or delete listings from their dashboard unless the product is already in an active order or under moderation. - Is international selling supported?
Yes, many sellers offer international shipping. Buyers should check the “Shipping” tab on the product page to confirm delivery regions and timeframes.